Pricing & proposal structure
One accountable partner.
One invoice.
Unlike other providers, you're not buying software, a booking desk, or a bus separately. Every Zeelo program bundles all three. One contract, one point of accountability.
Technology
The platform every rider, driver, and operator touches.
Rider apps
Driver apps
Routing & monitoring Portal
Customer Portal
Reporting Dashboards
Operations
The team constantly tuning your routes and monitoring the riders' experience.
Data-driven route planning
Employee engagement & on-site events
24/7 Customer care & complaint handling
24/7 Journey monitoring & incident resolution
Continuous optimisations to improve ROI
Transportation
The vehicles and drivers on the road, procured and held to account.
Operator procurement & compliance checks
Driver & operator training and rehearsal
Backup transportation on standby
Strict SLA management
Reporting dashboards
Three line items, no surprises
Every proposal breaks down the same way. No bundled black box, you can see exactly what each line is paying for.
01
Technology + Program management fee
Covers technology, live operations, ongoing route optimisation, and your customer success team.
Fixed monthly fee
02
Operator management fee
Covers Operator sourcing, training, SLA management, enhanced insurance, contract management, billing, and admin.
% of operator spend
03
Operator spend
What our vetted operator partner charges for drivers and vehicles, passed through with no markup.
No markup
Your monthly total
Billed monthly in advance, in one invoice.
One line on your books
What shapes your price
Four things determine where your program lands - this is what we'll ask about first.
1
Route count & distance
More stops and longer routes need more vehicle-hours to run
2
Agreement length
Longer terms let us secure better rates from local operators
3
Vehicle type & local market
Operator availability and vehicle class vary a lot by region
4
Program type
School, corporate, and shift-worker programs run differently
Ready to see your actual numbers?
Tell us about your routes and riders
We'll put together a proposal
Frequently asked questions
How does Zeelo's pricing work?
Every proposal is built from three line items: a fixed monthly management fee covering technology and operations, an operator management fee charged as a percentage of operator spend, and operator spend itself passed through at cost with no markup.
Why can't I get a price online?
Pricing depends on your route count and distances, agreement length, local operator market, and program type, so every proposal is built individually rather than quoted off a fixed price list.
Is there a markup on operator costs?
No. Operator spend is passed through to you at cost. Zeelo is paid separately through the management fee and the operator management fee, so there's no incentive to inflate what operators charge.
How long is a typical agreement?
Most proposals are built around a 3-year agreement, billed monthly in advance. Longer terms typically allow us to secure better rates from local operators on your behalf.
What's included in the management fee?
The management fee covers the Zeelo technology platform, ongoing data-driven route optimisation, day-to-day monitoring and incident resolution, customer support and your dedicated customer success team.
Trusted. Every trip.
Zeelo is the smart bus platform for organizations. We design, manage and optimize transport programs to help our clients achieve their goals.
