Your personal information
In processing any personal data which you provide to Zeelo, we shall comply with the obligations set out in General Data Protection Regulation (“GDPR”) legislation.
Effective as of 30/09/2022.1. Who we are and how you can contact us
We are Zeelo, Inc. Our principal office is at 859 Willard Street, Suite 400, Quincy, Massachusetts, 02169.
You can contact us by email at [email protected]
or by calling us on +1 716-575-2271
If you need to you can write to us at Zeelo Inc., 859 Willard Street, Suite 400, Quincy, Massachusetts, 02169.Our representative for all queries in relation to this policy and your data protection rights is Sam Ryan.
When we refer to our website, we mean our Website at https://zeelo.co
2. Where we collect your personal information from
We may collect personal information about you in the following ways:Data you give to us:
- Data you give to us when you register to use our services
- When you talk to us on the phone
- When you use our website or web chat
- In emails or letters to us
- If you take part in our competitions or promotions
- When you give us feedback
- When you use our mobile applicationsData we collect when you use our services:
- Profile, usage and location data, including data we gather from the devices you use to connect to those services such as computers and mobile phones, using cookies and other internet tracking software
- Trip information and statistics
- Location data of any of our driversData from third parties we work with:
- Payment and transaction data
- Data from your Sponsor
3. Data we collect about you
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity data – name, username, title, date of birth.
Contact data – billing address, pick up or home address (postcodes), email addresses or telephone numbers.
Financial data – bank account and payment card details.
Transaction data – details about payments to and from you and other details of services you have purchased from us.
Technical data - internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
Profile data - your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage data – information about how you use our website, products and services.
Marketing and communications data – your preferences in receiving marketing from us and our third parties and your communication preferences. This includes your registered interest in specific events.
Journey data – information about the journeys you take in relation to the services offered by Zeelo.
Location data - data about your location when running our mobile applications.
Sponsor name – information about which company you work for and use their services
If you are one of our Transportation Provider’s contracted drivers, we may store your personal data such name, email address, contact number and any passenger reviews in relation to the Services provided.
We also collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific Website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any special categories of personal data about you. This includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.
4. How we use your personal information
Your privacy is protected by applicable law in your jurisdiction.
We only use personal information about you if we have a legal basis to do so, and we will tell you what that legal basis is. We have set out in the table below: the personal information which we collect from you, how we use it, and the legal ground on which we rely when we use the personal information.
In some circumstances we can use your personal information if it is in our legitimate interest to do so, provided that we have told you what that legitimate interest is. A legitimate interest is when we have a business or commercial reason to use your information which, when balanced against your rights, is justifiable. If we are relying on our legitimate interests, we have set that out in the table below.