CLIENT PORTAL

Gain unprecedented visibility into your employee shuttle

Real-time tracking, rider visibility, and multi-site control — all in one powerful portal

Real time view of your program

Track vehicles on the road, check which riders have already boarded, and control access to your program
Live tracking of all trips
Track all vehicles' location on the road in the real time
View all your sites in one place
Monitor all your sites from the same screen & control employee access only to the program relevant to them
Access real time list of boarded riders
Let shift managers react quickly and adjust their plans for the day if a key employee has not boarded.
Manage riders access
Invite your employees to join the program and manage their access

Comprehensive reporting to help you make informed choices

Our comprehensive reporting will easily let you assess the health of your transportation programs
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Utilization & Ridership
Track current and forecasted shuttle usage to optimize capacity.
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Sustainability Insights
Measure environmental impact and track carbon savings.
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Route & Schedule History
Monitor route and timetable changes with performance impact analysis.
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Heatmap Analysis
Visualize current users, stops requests and areas of high demand on a map to decide where to expand or refocus your routes.
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Rider Behaviour
Analyze rider retention, trip frequency, and engagement trends.
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Stop Request
Identify new stop demand with detailed request location data.
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Rider Feedback & Ratings
Collect and analyze trip ratings and rider feedback for service improvement.
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Customer Care Reporting
Track support inquiries, common complaints, and resolution times.
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Boarding Compliance
Report on riders who missed bookings or boarded without valid reservations.
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ROI Analysis
Evaluate cost-per-rider and optimize spending efficiency.
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SLA Performance
Monitor adherence to Service Level Agreements and operational benchmarks.
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Operator Spend Management
Track and manage costs when working with external operators.
Book a call now to explore our transportation solutions
A transportation expert will explore how our solutions can help you with your unique challenges

Frequently asked questions

Can I restrict access to specific locations for different users?
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Yes, the Client Portal allows you to manage user access per site. You can assign users to view and manage only the locations relevant to them, ensuring data privacy and operational efficiency across multiple sites.

How accurate are the live ETAs, and how often are they updated?
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Our live ETAs are highly accurate, using real-time GPS tracking to reflect vehicle location and traffic conditions. Information is updated every few seconds, providing the most current arrival estimates for each site.

Can I receive alerts for vehicle arrivals or service disruptions?
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Yes, you can decide who in your organization should receive notifications for key events such as delays or service disruptions—ensuring you stay informed and can respond quickly to any changes.

What types of reports are available in the portal?
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Your dedicated customer success manager will regularly walk you through a comprehensive range of reports, including Utilization metrics, Rider compliance, SLA performance, Cost analysis, Rider feedback and many other data points.

What is the process to review stop requests or route change approvals?
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You can decide to activate Stop request per shuttle program to let employees request stops closer to their house. These request will be consolidated in a report and your dedicated customer success manager will advise you on how best to proceed with the suggestion.

Is the Portal compliant with data privacy & security regulations?
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Our platform is fully compliant with leading data privacy & leading safety regulations, including GDPR, ISO 27001 & SOC Type 2. We prioritize data security and employee privacy, with robust measures in place to protect personal information and ensure secure handling at all times.

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