RIDER APP

Take your employee shuttle to the next level

Effortless commuting for employees.

Reliable, trackable, and easy to use.

Available on:

Designed for self-service

Zeelo empowers your employees to feel in control of their commute and freeing your team for what matters most
Customizable program page to present your shuttle service with your own words
Easily find a nearby pickup with interactive maps & address search
Customizable pass option tailored to your organization's needs
Self serve payments (optional) credited back to reduce your subsidy
Easily book, change & cancel rides all managed by employees from their app

Making Monday mornings great again

From vehicle tracking, live updates and seamless boarding, our technology is designed to create the smoothest daily commute
Track your driver every step of the way and see where you'll be picked up from
Seamless & secure boarding options to quickly get your employees to destination
QR Code • Badge • Touch-free
Alerts & notifications to guarantee a smooth & reliable commute
Let employees rate and give feedback to continue improving how their shuttle service suits them

Thousands rely on Zeelo to get to work safely & reliably

Riders rate their trip with Zeelo 4.7/5 on average
BOOST WELLBEING
86%
Say using Zeelo has improved their mental wellbeing at work
EMPLOYEES LOVE IT
94%
Would recommend their workplace due to Zeelo
"Great service , the app is easy to use, drivers are all lovely"
Colleen
American Express
"It’s very convenient and efficient"
Paola
Asos
"Great app easy to book"
Julie
Fidelity
"Easy to book and use. Love the service !"
Akanksha
Cadent Gas
"Quick & easy to book on the app, convenient solution for commuting"
Gordon
American Express
"It's an easy and enjoyable ride to work"
Christina
Asos
"The app is good, the service is punctual"
Hamid
Barclays
"Excellent app and excellent service. Takes the stress out of getting to work"
Julie
American Express
"Ease of use cheap to travel and user friendly app"
Kevin
Pertemps
"Ease of use through app, reliable, easy and simple"
Charley
Fidelity
"Zeelo app is a game-changer for anyone looking to simplify their daily commute. "
Daniella
GXO
"Excellent, reliable, easy to book service"
Susie
Fidelity
"User Friendly and best service"
Sudhar
McLaren
"Saves the hassle of buying a car"
Shaheen
Jaguar Land Rover
"Zeelo app is good and convenient"
Mify
Greencore
"Zeelo is easy to book, good service"
Gupta
Barclays
"Zeelo is easy to use, convenient and simplify your life"
Pietro
McLaren
"Ease of use cheap to travel and user friendly app"
Kevin
Pertemp

How does it work?

Here's what to expect when your employees get onboarded on Zeelo

View program page

Riders access a program page showcasing a tailored description of your shuttle service.

Choose a stop

Riders can view all the pickups available and select them on a map or as a list.

Review timetable

Riders can review the timetable for their chosen stop to check if suitable for them.

Choose a pass

You can decide to offer a variety of options, from Single & Return, Ride bundles or Season pass.

Payment

Riders can self-serve their payments. If passes are provided for free they can skip this step.

Manage bookings

Riders can manage their own bookings, change the time or cancel.

Track vehicle

Tracking becomes available well ahead of pickup time so that riders can track the driver's progress.

Open boarding pass

Rider will show the driver their QR Code, Badge or provide their name to board the vehicle.

Wait, there's more!

Discover the features powering the greatest commutes
24/7 Support
Get round-the-clock assistance to ensure a smooth and reliable commute for every rider.
SSO / Google Login
Simplify access with secure Single Sign-On (SSO) and Google login for a seamless onboarding experience.
SLAs Reporting
Monitor service performance with detailed reports on Service Level Agreements for operational transparency.
Capacity Reporting
Track vehicle occupancy in real-time to optimize routes and ensure efficient fleet management.
Stop usage analysis
Gain insights into rider behavior with data on stop popularity and frequency for smarter route planning.
ROI reporting
Measure the impact of your shuttle program with comprehensive Return on Investment (ROI) insights.
RFID / NFC Badges
Enable fast, contactless check-ins with RFID and NFC technology for secure rider verification.
Concession pricing
Offer tailored fare structures with flexible pricing options for specific rider groups or routes.
Flexible pricing
Adapt pricing models to match business needs, from distance based fares to fixed-rate structures.
Pass waiting list
Manage high-demand routes with a waitlist system alerting riders when more passes become available.
Stop requests
Empower riders to request new stops, enhancing route coverage based on real user demand.
Riders heatmap
Visualize rider activity with heatmaps to identify high-demand areas and attract more riders.
Book a call now to explore our transportation solutions
A transportation expert will explore how our solutions can help you with your unique challenges

Frequently asked questions

Can the app accommodate our company’s unique shuttle routes and schedules?

The Zeelo app is designed to be highly customizable, supporting your company’s specific shuttle routes, schedules, and operational requirements. Whether you run fixed or flexible schedules, or special boarding conditions, the app adapts seamlessly to your needs.

Is there an option for employees to request new stops?

The Zeelo web-app allows employees to request new stops directly within their browser. These requests can help you adapt shuttle routes to meet real user demand while improving accessibility and coverage. This option can also be turned off if it isn't suitable to your needs.

Can the app handle last-minute bookings or cancellations?

Employees can book or cancel rides until a customisable cut-off time through the app. Real-time updates ensure that last-minute changes are reflected immediately, allowing for flexible and efficient shuttle management without disrupting your operations.

Does the app offer insights on stop usage and rider demand?

The app provides comprehensive analytics on stop usage and rider demand. You’ll have access to detailed reports that highlight popular stops, peak usage times, and evolving travel patterns—helping you optimize routes and improve service efficiency.

Can employees communicate directly with support through the app?

Employees can reach out to our support team directly through the app or on the phone. Our in-app support feature allows for quick assistance ensuring a smooth and reliable experience for all users.

Is the app compliant with data privacy & security regulations?

Our app is fully compliant with leading data privacy & leading safety regulations, including GDPR, ISO 27001 & SOC Type 2. We prioritize data security and employee privacy, with robust measures in place to protect personal information and ensure secure handling at all times.