The company's existing shuttle service was proving unreliable and inefficient, causing frustration among riders. Without a reservation system, workers couldn't secure seats, and the lack of real-time tracking led to unpredictable delays and increased stress. The operations team struggled with manual reporting, spending excessive time managing data without access to real-time performance insights. Furthermore, the program lacked sustainability tracking and relied on only two vendors, limiting the potential for future improvements and posing a risk to operational continuity. This combination of technological limitations, operational inefficiencies, and strategic vulnerabilities created a need for a comprehensive transportation solution.
To address the company's transportation challenges, Zeelo introduced a smarter, more efficient service. Employees gained access to guaranteed seat reservations, live vehicle tracking, and 24/7 support, making commutes stress-free. A centralized client portal provided real-time insights into service performance, reducing the operational burden. Zeelo took over full program management, freeing up substantial time for the company’s team to focus on other priorities. On-site activations encouraged adoption, while Zeelo’s data-driven approach optimized routes, controlled costs, and set the foundation for future sustainability efforts with carbon offsetting and plans for electric vehicle integration.
To address the company's transportation challenges, Zeelo introduced a smarter, more efficient service. Employees gained access to guaranteed seat reservations, live vehicle tracking, and 24/7 support, making commutes stress-free. A centralized client portal provided real-time insights into service performance, reducing the operational burden. Zeelo took over full program management, freeing up substantial time for the company’s team to focus on other priorities. On-site activations encouraged adoption, while Zeelo’s data-driven approach optimized routes, controlled costs, and set the foundation for future sustainability efforts with carbon offsetting and plans for electric vehicle integration.