Zeelo’s technology helped a leading facilities company streamline its shuttle service.

A large, multi-site facilities management company, with a workforce relying on both last-mile and intracampus shuttle services, faced challenges with their existing transportation program. A lack of technology made it difficult for employees to reserve seats and track vehicles, while the operations team struggled with manual reporting and inefficient management. Zeelo introduced a tech-driven, fully managed solution with real-time tracking and a booking platform.

1,137

Unique riders

4.81/5

Rider rating

30

Hours of admin time saved
CHallenge

An outdated, inefficient shuttle program created frustration for employees and the operations team.

The company's existing shuttle service was proving unreliable and inefficient, causing frustration among riders. Without a reservation system, workers couldn't secure seats, and the lack of real-time tracking led to unpredictable delays and increased stress. The operations team struggled with manual reporting, spending excessive time managing data without access to real-time performance insights. Furthermore, the program lacked sustainability tracking and relied on only two vendors, limiting the potential for future improvements and posing a risk to operational continuity. This combination of technological limitations, operational inefficiencies, and strategic vulnerabilities created a need for a comprehensive transportation solution.

Solution

A managed, technology-driven shuttle program with real-time tracking and reservations.

To address the company's transportation challenges, Zeelo introduced a smarter, more efficient service. Employees gained access to guaranteed seat reservations, live vehicle tracking, and 24/7 support, making commutes stress-free. A centralized client portal provided real-time insights into service performance, reducing the operational burden. Zeelo took over full program management, freeing up substantial time for the company’s team to focus on other priorities. On-site activations encouraged adoption, while Zeelo’s data-driven approach optimized routes, controlled costs, and set the foundation for future sustainability efforts with carbon offsetting and plans for electric vehicle integration.

"Our real estate strategy is focused on using technology to better improve the experience for our riders and make processes more efficient. Zeelo does just this with our shuttle program."

Workplace Contact
Operations

"Our real estate strategy is focused on using technology to better improve the experience for our riders and make processes more efficient. Zeelo does just this with our shuttle program."

Workplace Contact
Operations

"Our real estate strategy is focused on using technology to better improve the experience for our riders and make processes more efficient. Zeelo does just this with our shuttle program."

Workplace Contact
Operations
Impact

Zeelo solution delivers improvements to employee commutes

To address the company's transportation challenges, Zeelo introduced a smarter, more efficient service. Employees gained access to guaranteed seat reservations, live vehicle tracking, and 24/7 support, making commutes stress-free. A centralized client portal provided real-time insights into service performance, reducing the operational burden. Zeelo took over full program management, freeing up substantial time for the company’s team to focus on other priorities. On-site activations encouraged adoption, while Zeelo’s data-driven approach optimized routes, controlled costs, and set the foundation for future sustainability efforts with carbon offsetting and plans for electric vehicle integration.

Want to know how we can help you?
Get in touch for a free consultation to see how zeelo could help your business.