The program relied on employee-driven vans, leading to issues and problems. When drivers called out, vans didn’t show up, leaving groups of workers without a ride. This led to absenteeism and disrupted production lines, impacting the company’s bottom line. There were also safety risks, with employees driving long distances at odd hours and sometimes misusing vans during off-hours. The program lacked visibility, with no way to track where vehicles were or who was on them. The company needed a more reliable and manageable transportation solution.
Zeelo replaced the unreliable vanpool program with a fully managed transportation service, optimizing the existing setup. The number of vehicles was reduced from over 15 vans to 5 buses across 9 routes, making the program more efficient. This change helped reduce risks, such as accidents or breakdowns with employees driving, and stopped the misuse of vans during off-hours. Zeelo handled all logistics, including route planning, driver management, and rider communication, freeing up 60% of the HR team’s time. Zeelo spent significant time before launch educating riders and continues to help promote the program. The new service ensures employees arrive on time, even during shift changes, and helps the company recruit and retain workers from farther away.
The implementation of Zeelo's transportation had a significant impact by reducing costs, cutting risks, and improving attendance. The new program saved the company an estimated $100k annually in admin costs and prevented $30k in monthly production losses by reducing missed shifts. With safer, fully managed transportation, the risk from employee-driven vans was eliminated. HR's workload dropped by 60%, freeing up valuable time. The improved service allows the company to hire workers from farther away, supporting staffing needs across all shifts.