Wincanton needed to access and retain staff to assist HMRC in undertaking inbound checks, minimising congestion at ports, and ensuring safe operational areas by reducing congestion and car parking requirements. The company also needed to centralise their transportation requirements management and to simplify their billing process across all sites.
Zeelo mobilised six sites across the UK within the first week,operating 12 routes with 24 vehicles. Using our user-friendly mobile app, employees were able to book, track and manage their trips supported by Zeelo’s 5 star customer service team operating 24/7 to assist with any issues. As this was a brand new service, we also built flexibility into the contract to ensure the most efficient, optimised solution for Wincanton and the employees.
Recruitment and retention of shift based workers was a key challenge for Wincanton, convenient transport solutions were required to attract essential staff. We provided efficient routes tailored to employee’s needs and provide access for those poorly served by public transport at a cost accessible to all employees.
Besides saving on administration and management costs, Zeelo has helped Wincanton to access and retain staff to assist HMRC in undertaking inbound checks, minimising congestion at ports, and ensuring safe operational areas by reducing congestion and car parking requirements.
We focused on the cost per rider with them, to ensure we were reacting to the emerging demand as fast as possible. During the first year we were able to reduce Wincanton's cost per rider by 60% as well as their monthly bill by 73% from launch!